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Section 9 – Working in Teams

Self-Management.

Once you have determined what triggers various

emotions within yourself, you can start utilizing techniques to control them.

You cannot always control what makes you feel a certain way, but you can

always control how you respond to it. Self-management enables you to

react appropriately. It means learning to control outbursts, disagreeing

respectfully, and avoiding activities that undermine yourself, such as self-pity

or panic. Before responding to a negative email, count to 10 or breathe

deeply. If a co-worker makes you angry, take a walk outside. Sunshine

stimulates endorphins in your brain that affect your mood. If you are

frustrated, try exercising. Making a slight change to your physical

environment, can dramatically impact how you deal with your emotions. The

bottom line is to turn emotions that feel overwhelming into something positive.

Motivation.

When used in the context of emotional intelligence,

motivation means having an intense, internal desire to complete

something. It does not come from an external promise of a reward, like

a raise or promotion. Since motivation comes from within, you must

assess your values in order to select activities that will motivate you.

Write the answers to some basic formational questions: What are my

values? What is important to me? Am I currently doing any activities that

are contrary to my values? What do I want to accomplish in my life? A

person that is motivated to improve their career will go back to school,

apply for new jobs, or work towards a promotion. A person that is

motivated to save the planet may recycle or alter their lifestyle to leave

a smaller carbon footprint. People that understand the root of

motivation can use this knowledge to bring out the best in themselves

and their team members.

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