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Cultural Diversity
Different cultures have different behaviors, values, and often communicate in a variety
of ways that may drastically differ from your own culture.
Ethnocentrism
is the belief that
your culture is superior to other cultures. This commonly held belief could lead to
devastating results in your career or even your relationships, if left unchecked. It is not
uncommon to have this belief and not even be aware that you have it, until it is
challenged!
Some of the most typical ethnocentric challenges can revolve around different religious
views, politics, gender stereotypes, family values, sexual orientation, clothing, and so on.
Your company or school’s mission statement may explore, assess, review, and even
make conclusions about these topics. If you are curious about certain topics that may
be perceived as sensitive or controversial, think carefully about how you will pose
questions to classmates or co-workers from different cultural backgrounds.
Some of the best places to work are known for their neutrality and judgment free zones
on these topics. It’s always best to ask questions about any differences that present
themselves, rather than assuming what those differences might mean.
In both your professional and personal life, asking questions will increase your focus on
your goals and objectives at hand. Being mindful of the way you ask a question is
perhaps the most crucial part of this lesson.
1
Imagine that you are at school and a classmate comes to class wearing a headscarf.
You are curious about it, but want to make sure that you ask questions in a respectful
manner. Which would be the best way to address the topic?
1. “That is a beautiful headscarf! Would you be open to explaining why
woman typically wear headscarves in your culture?”
2. “I like your headscarf, what do those things mean anyway?”
3. “What are you wearing on your head?!”
Which did you choose? If you chose #1, you are well on your way to asking questions in
a respectful manner that shows you are truly interested in understanding more about
different cultural values. You are opening the door to conversations that will allow you to
not only learn about another culture, but will also give you the opportunity to share
something about your own culture.
The other options, while may be seemingly appropriate, imply that you are not really
interested in knowing about the cultural significance of the headscarf. In fact, they may
imply disrespect, contempt, or ethnocentrism.
Section 10 – Cultural Diversity & Conflict Resolution
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