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Time

Time differs for many countries. Polychronic cultures (many things at the same time) such

as parts of Europe, the Middle East, and Latin America, believe that time cannot be

controlled and that it is flexible. In Japan however, showing up on time for meetings,

dinner, and work is a sign of respect. If you’re working for a Japanese boss and everyone

is advancing but you, make sure you’re on time (early) for everything!

3

Quick Tip:

When learning the norms of another culture, if you are uncomfortable or

nervous about doing or saying the “right” thing, let the other person lead the interaction.

Additionally, you can always ask! “

May I ask how this [_______] differs in this culture?”

When in doubt, always ask!

Different Dialects

Even if someone speaks the same language as you, it is sometimes difficult (and can be

amusing) to understand and communicate effectively.

Dialects

are regional or social

variations of language, including pronunciation, grammar, and vocabulary. For

example, in the south you might hear the following:

Agonna

I’m Going To

Y’all

You All

Warnt

Was Not

Bard

Borrowed

Think about some of the dialect that makes your local area unique!

Writing

When communicating with anyone, especially in writing, write (type) in complete sentences.

Many people, whose second language is English, often learn proper English, which might not

include colloquialisms, jargon, or cultural metaphors that are used for informal conversation.

Here are a few examples:

She needed a

fix

of chocolate.

Getting admitted to the college of your choice has become a

crapshoot

.

It was just

smoke and mirrors

.

Choose language that is appropriate to your demographic (audience) and review your

message at least once to ensure it relays the information you intend. If you use examples, make

sure the example is clear and concise. It can often help to have someone else review the

information to clarify tone and message.

Remember

, all emails, texts, and social media posts are often public. Keep this in mind at all

times. Your work devices such as computers, emails, smart devices, and so on are not

for

personal use.

Sec

Sect

ion 10 – Cultural Diversity & Conflict Resolution

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